Privacy Policy

1. Introduction

Jatt Logistics Pty Ltd ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email, phone, address)
• Business information (company name, position)
• Service requirements and preferences
• Communication records

2.2 Technical Information

When you visit our website, we automatically collect:

• IP addresses and browser information
• Pages visited and time spent
• Referral sources
• Device and location data (if permitted)

3. How We Use Your Information

We use your information to:

• Provide logistics and warehousing services
• Respond to enquiries and provide customer support
• Process quotes and service requests
• Improve our website and services
• Send service updates and relevant communications
• Comply with legal obligations

4. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience and analyse website performance. You can control cookie preferences through our consent banner and your browser settings.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage (Google Analytics)
• Preference Cookies: Remember your settings and choices

5. Information Sharing

We do not sell your personal information. We may share information with:

• Service providers and business partners (under strict confidentiality)
• Legal authorities when required by law
• Professional advisors (lawyers, accountants)
• Third parties with your explicit consent

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

7. Your Rights

Under Australian Privacy legislation, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Object to processing for marketing purposes
• Lodge a complaint with the Privacy Commissioner

8. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Business records are typically retained for 7 years as required by Australian law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: